Consumer broadband & phone plans
Illustrative campaign approach
A clearer path from broadband enquiries to activated customers.
Clear plan messaging, relevant qualification and connected sales follow-up for a large broadband provider in Spain.
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View Campaign Approach- Clarify the offer
- Connect smartphone and TV promotions with the internet and phone plan.
- Qualify the enquiry
- Check customer needs, service availability and plan eligibility.
- Connect with sales
- Carry enquiry context through follow-up and customer activation.